We want as many people as possible to be able to access the information on both this site and the systems we build. If at any point you find yourself having difficulty using this site or one of our systems then please get in touch; we'd love help you access the information you need and see how to improve our sites in the future.
While we have strived to make our site accessible, there are some limitations.
Although we will always aim to communicate in as clear manner as we can, some of our blog posts, due to their technical nature will require a reasonable level of technical understanding.
Where third-party software solutions are used, for example hosted videos, we will look to use services that provide a more complete accessibility offering, such as closed captioning.
Customising your browser
It's often helpful to customise your browser to help you make the most of this website and the internet in general. The BBC have a good guide at My Web My Way.
Our technical approach
Where possible we follow the guidelines given by the W3C in the WCAG 2.0. We believe these to be the most up to date guidance when it comes to the accessibility of websites and web applications.
All content images used in this site include descriptive alternative text (using
alt attributes). Purely decorative graphics include empty
All forms follow a logical tab sequence. Labels are associated with their respective input fields.
Scripting is used on the website to improve usability, but it is possible to browse the website without scripting.
This site uses stylesheets for visual layout. If your browser or browsing device does not support stylesheets at all, the use of structured semantic markup ensures that the content of each page is still readable and clearly structured.
Where do I start?
We bring clarity and empathy to the many care options available. Call us now to start the conversation.
Paying for care
We will help you identify free and paid for care options, and give you independent advice on how to pay for it.
Our Care Advisers provide the knowledge and support you need to make the right decision for you and your family.